Web 3.0 will expand on web 2.0 technology, which allows users to self-publish data and interact with one another through various social networking sites. web 3.0, which will enable websites to interface with one another, processes that data, creates meaning out of it and makes intelligent decisions based on it, Ailoch says. In the 3.0 realm, for example, a social shopping site could recommend products to you based on reviews you perused on another website, like epinions.com or reviews.com. This would further customize consumers' online shopping experiences, which is what they want, Weidberg says.
"web 3.0 aims to make the internet itself a huge database of information accessible to humans and machines," Ailoch says. "This data-driven web will enable us to unearth more accurate information, faster, from the internet."
More and more, we'll see shopping sites integrating with other sites, Ailoch says. This allows consumers, for example, to share a product--while on a social shopping site--with their personal network on a social media site, like Facebook. Integration with the social web, in fact, is the next phase for Giantnerd.
"We'll take our platform that's very internalized right now and spider that out into the web," Weidberg says. "It will take the viral aspect of social networking to another level."
Retailers need to be ready for web 3.0, Ailoch says, which means if you haven't already done so, you should:
- establish a social media presence (for example, publish a page on Facebook).
- incorporate customer reviews into your website.
- facilitate sharing from your site to social media outlets (Del.icio.us, StumbleUpon, MySpace, Digg, Twitter, etc.).
- personalize your customers' experiences as much as possible.
- enable users to access, surf and purchase from your site via mobile devices (like the iPhone).
"Social shopping will become the new standard for e-commerce sites that want to stay competitive," Weidberg says.
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